verdict
CasinoRank's Verdict
Pairadice Casino earns a solid 8.7 out of 10, a score reflecting a strong overall offering with some areas for potential improvement. This verdict combines my expert assessment with data-driven analysis from our Maximus system, ensuring a balanced perspective.
The game selection is a definite highlight, boasting a diverse range of slots and table games that cater to various preferences. While the inclusion of popular titles contributes to the positive experience, exploring more niche or exclusive games could further elevate their appeal. Bonuses are attractive, with a welcome package that provides a good starting boost for new players. However, wagering requirements could be more transparent and user-friendly.
The payment system offers a decent variety of options, facilitating smooth transactions for most users. Expanding the range of accepted cryptocurrencies could broaden their reach. Global availability is good, but there are some regional restrictions that might limit access for certain players. Trust and safety measures are robust, employing encryption and licensing to ensure a secure gaming environment. Account management is generally straightforward, though the interface could benefit from some streamlining to enhance user experience. Addressing these minor issues could easily propel Pairadice Casino to an even higher ranking.
- +Wide game selection
- +Competitive odds
- +User-friendly interface
- +Fast payouts
- +Secure transactions
- -Limited payment options
- -Withdrawal times
- -Geographic restrictions
Bonuses
Bonus Types Available at Pairadice Casino
As a Canadian online casino enthusiast, I'm always on the lookout for the best bonuses. Let's dive into what Pairadice Casino offers, focusing on their Cashback and Welcome Bonuses. These can be great tools to boost your bankroll, but it's crucial to understand the terms and conditions before jumping in.
First up is the Cashback Bonus. For Canadians, this can be a real lifesaver, softening the blow of any losses. What I'd like to see is how Pairadice structures their cashback – is it a percentage of your losses, a fixed amount, or tied to specific games? Knowing this helps you strategize. Also, look out for any wagering requirements attached to the cashback. Sometimes you need to play through the cashback amount a certain number of times before withdrawing, which can impact its overall value.
Next, let's talk about the Welcome Bonus. This is your first impression of the casino, and Pairadice needs to make it count. A common welcome bonus is a match deposit bonus, where the casino matches a percentage of your initial deposit. Pay close attention to the match percentage and the maximum bonus amount. A 100% match up to $200 is standard, but some casinos go higher. Don't forget to check the wagering requirements here too. High wagering requirements can make it tough to actually benefit from the bonus. Ideally, Pairadice would offer a reasonable playthrough requirement, making it feasible for Canadian players to turn bonus funds into real cash.
Wagering Requirements Overview
Pairadice Casino has made a splash in the online casino scene, and their bonus offerings are definitely worth a look. But, as seasoned players know, it's not just about the bonus amount; the wagering requirements are key. Let's dive into what you can expect at Pairadice, comparing their terms to the typical offerings around here.
Welcome Bonus Breakdown
The welcome bonus is usually your first impression, and Pairadice's offer is fairly standard. Based on what I've seen, their wagering requirements fall within the average range. While some casinos offer lower playthrough requirements, others can be significantly higher, so Pairadice sits comfortably in the middle. It's important to understand exactly how these requirements apply to the bonus funds before jumping in. Look for any game restrictions or contribution percentages, which can impact how quickly you can work towards fulfilling the wagering.
Cashback Bonus Details
Cashback bonuses are a great way to cushion potential losses, and Pairadice offers a decent program. The wagering requirements attached to cashback are generally lower than those for deposit bonuses, and Pairadice seems to follow this trend. This is a positive for players, as it means you can access your cashback funds more readily. Keep an eye out for any limits on the maximum cashback amount or how often you can claim it. These details can make a big difference in the long run.
Ultimately, Pairadice Casino's wagering requirements are competitive and in line with what we typically see in the market. While no bonus system is perfect, understanding the terms and conditions is crucial. By knowing what to expect, you can make informed decisions about whether or not a bonus offer is right for you.
Pairadice Casino Promotions & Offers
Pairadice Casino, a newcomer to the Canadian online casino scene, is making a splash with a welcome bonus tailored for Canucks. New players can grab a 100% match bonus up to $500, plus 50 free spins on select slots. While the bonus amount itself is competitive, wagering requirements and eligible games will determine its true value, so be sure to check the terms and conditions. Beyond the welcome offer, details on ongoing promotions for existing players are scarce on their site. For a platform aiming to attract Canadian high rollers, a more robust VIP program and regular promotions would be a welcome addition. Keep an eye out for potential limited-time offers, but for now, the welcome bonus remains the main attraction.
Games
Game Types Available at Pairadice Casino
Pairadice Casino offers a focused selection of classic table games, perfect for players who appreciate the strategic depth and timeless appeal of these casino staples. In my experience, this specialization allows them to truly refine the player experience for these core games.
Baccarat
Pairadice's baccarat offering is a solid choice for both new and seasoned players. The game interface is generally user-friendly, presenting the classic Punto Banco variant in an accessible way. Based on my observations, the betting options are clearly laid out, making it easy to place your wagers. While the lack of numerous baccarat variations might disappoint some high rollers looking for exotic versions, the streamlined approach keeps the focus on the core gameplay.
Blackjack
Blackjack enthusiasts will find a respectable selection at Pairadice. They offer several popular variations, allowing players to explore different rule sets and strategies. From my perspective, the inclusion of classic blackjack alongside versions like European Blackjack adds a touch of variety. However, it's important to note that the table limits might not cater to the highest of high rollers. In my experience, the games run smoothly, offering a reliable and enjoyable blackjack experience.
Roulette
Roulette at Pairadice is a decent experience, though it might not be the platform's strongest suit. They offer the standard European and American roulette versions, which are well-executed. The wheel animation is smooth, and the betting layout is clear. However, the absence of more unique roulette variations, like French or multi-wheel roulette, could be a drawback for some players seeking more excitement. Based on my observations, the overall experience is satisfactory for casual roulette players.
Pairadice Casino excels at delivering a refined experience for classic table game enthusiasts. The platform’s focus on core games like baccarat, blackjack, and roulette allows for a polished presentation and generally smooth gameplay. While the limited game variety might not appeal to everyone, it allows Pairadice to concentrate on providing a quality experience for players who enjoy these timeless casino staples. The user interface is consistently clear and easy to navigate, contributing to a positive overall experience. For players looking for a focused and reliable online casino experience centered around classic table games, Pairadice is undoubtedly worth considering.
Online Casino Games at Pairadice Casino
Pairadice Casino offers a focused selection of online casino games, concentrating on the classics. Let's dive into what they have to offer.
Baccarat
In my experience, Pairadice's Baccarat selection, while not extensive, provides a solid experience for fans of this elegant card game. Look for titles like No Commission Baccarat, where the usual 5% commission on winning Banker bets is removed, increasing potential payouts. This subtle rule change can significantly impact your overall returns, making it a worthwhile option for strategic players.
Blackjack
Blackjack enthusiasts will find a decent variety of games at Pairadice Casino. Classic Blackjack is a staple, offering the traditional rules and a straightforward experience. For those seeking a faster pace, look for games like Speed Blackjack or Free Bet Blackjack which offer interesting side bets and rule variations that can spice up the classic formula. Consider exploring these variations to find your preferred style.
Roulette
Pairadice's roulette offerings provide a good starting point. European Roulette is a must-try, with its single-zero format offering better odds compared to American Roulette. If you are looking for more excitement, look for games like Lightning Roulette, which adds electrifying multipliers to the mix. Keep in mind, however, that while these multipliers are attractive, they also adjust the standard payout structure.
Pairadice Casino provides a curated selection of online casino games. While the catalog isn't as vast as some larger platforms, the focus on classic titles with a few strategic variations makes it a decent choice. Remember to gamble responsibly and within your limits. Focus on understanding the rules and strategies of each game before playing, and consider starting with smaller bets to get a feel for the gameplay. Based on my observations, Pairadice offers a solid, if not groundbreaking, online casino experience for those seeking a more traditional selection of games.
Payments
Pairadice Casino Payment Types
Pairadice Casino offers a diverse range of payment options tailored for convenience and security. Their payment portfolio includes major credit cards like Visa and MasterCard for traditional banking enthusiasts. For the privacy-conscious players, cryptocurrency transactions provide anonymity and faster withdrawal times. Regional options like inviPay, Easypaisa, and Daviplata cater to specific market needs, while MoneyGO offers an alternative for those seeking e-wallet functionality. The platform maintains reasonable minimum deposit thresholds across all methods, typically starting at $10-$20, with most deposits processing instantly. Withdrawal times vary significantly—credit cards take 3-5 business days, while crypto payouts can be completed within hours.
How to Make a Deposit at Pairadice Casino
Having explored my fair share of online casinos, I've learned a thing or two about smooth deposits. Let me walk you through how it works at Pairadice Casino, keeping it straightforward and relevant for us Canadians.
- Log in to your Pairadice Casino account. If you're new, you'll need to register first, which is usually a quick process.
- Navigate to the cashier or banking section. Most platforms have a clearly marked button, often a dollar sign or something similar.
- Select your preferred deposit method. Look for options familiar to Canadians, such as Interac, credit cards (Visa, Mastercard), or e-wallets if available. Check for any deposit limits—some methods might have higher minimums or maximums.
- Enter the amount you wish to deposit. Double-check Pairadice Casino's minimum deposit requirement, as it can vary. Keep your budget in mind, eh?
- Provide the necessary payment details. This could be your card number, bank info for Interac, or e-wallet login. Ensure everything is accurate to avoid delays.
- Confirm the transaction. Review all the details one last time before hitting that confirm button. You should receive a confirmation message shortly after.
Pairadice Casino typically processes deposits quickly, so you should be able to play right away. However, some methods, like bank transfers, could take a bit longer. Always check for any associated fees, although many casinos offer fee-free deposits. If you run into any snags, reach out to their customer support. From what I've seen, a good casino will have responsive support available through live chat or email.
So there you have it—a simple guide to depositing at Pairadice Casino. Remember to gamble responsibly and within your limits. Good luck out there!
How to Make a Deposit at Pairadice Casino
- Create an account at Pairadice Casino by clicking the 'Sign Up' button and providing the required information.
- Log in to your newly created account using your username and password.
- Navigate to the 'Cashier' or 'Banking' section, usually found in the main menu or account dashboard.
- Select 'Deposit' from the available options.
- Choose your preferred deposit method from the list of available options. Common choices for Canadian players include Interac, iDebit, and credit cards.
- Enter the amount you wish to deposit. Keep in mind any minimum deposit requirements and bonus eligibility thresholds.
- If you're using Interac or iDebit, you'll be redirected to your online banking portal to complete the transaction.
- For credit card deposits, enter your card details and verify the transaction.
- Double-check all information before confirming your deposit to avoid any errors.
- Once confirmed, your deposit should be processed instantly in most cases.
- Check your casino balance to ensure the funds have been credited to your account.
- If you encounter any issues, contact Pairadice Casino's customer support for assistance.
- Remember to gamble responsibly and set deposit limits if needed through the casino's responsible gaming tools.
- Keep your deposit receipts for record-keeping and potential tax purposes, as gambling winnings are tax-free in Canada.
- Consider using e-wallets like MuchBetter or ecoPayz for faster withdrawals later, as they often process quicker than bank transfers.
When making your first deposit at Pairadice Casino, take a moment to review any welcome bonuses or promotions. While these can boost your bankroll, always read the terms and conditions carefully. Pay special attention to wagering requirements and game restrictions to ensure you're getting the best value for your Canadian dollars. Lastly, if you're new to online gambling, start with smaller deposits to get comfortable with the platform before committing larger sums.
Global Availability
Countries
Pairadice Casino has established a truly global footprint, operating across numerous jurisdictions worldwide. While browsing their platform, I noticed they've gained significant traction in major markets like Canada, Australia, and New Zealand, offering region-specific promotions that cater to local players. The casino also maintains a strong presence throughout Europe, with notable popularity in Norway, Finland, and Poland. What's particularly impressive is their extensive reach into emerging markets across Asia, including Japan, South Korea, and Singapore. For players in restricted territories, it's worth noting that Pairadice accepts players from over 100 countries, though specific game availability may vary based on your location.
Currencies
- US dollars (USD)
- UAE dirhams (AED)
- Indian rupees (INR)
- Canadian dollars (CAD)
- Euros (EUR)
Pairadice Casino offers a solid mix of major and regional currencies. While the inclusion of CAD means no conversion fees for local players, having USD and EUR available opens up flexible banking options. The presence of AED and INR shows their commitment to serving diverse markets. I've found their exchange rates to be competitive, though it's worth noting that some payment methods may have currency-specific processing times. The multi-currency support makes it easier to manage your bankroll effectively without worrying about conversion costs.
Languages
Pairadice Casino keeps things straightforward with English as its sole supported language. While this might seem limiting compared to multilingual platforms, it ensures that English-speaking players receive a seamless experience without any translation inconsistencies. The site's interface, game instructions, and customer support are all optimized for English users, making navigation intuitive. From my experience testing hundreds of online casinos, I've found that platforms focusing on a single language often deliver more polished content and support. For native English speakers, this means clearer bonus terms, more precise game descriptions, and more effective communication with support agents when issues arise. The absence of language barriers creates a more streamlined gaming experience overall.
Trust & safety
Licenses
Pairadice Casino operates under a Curacao license. For Canadian players, this means the casino is regulated, but not by a top-tier authority like the UK Gambling Commission or the Malta Gaming Authority. While a Curacao license provides a basic level of oversight, it's important to be aware that player protections might not be as robust as those offered by licenses from stricter jurisdictions. This is something to consider when deciding where to play. I always recommend doing a little extra research on any casino licensed in Curacao before depositing your loonies.
Security
Pairadice Casino understands that security is a top priority for Canadian players, especially with the growing popularity of online casinos. They employ industry-standard security measures to protect your personal and financial information. Think of it like online banking – they use encryption to keep your data safe from prying eyes. This includes SSL encryption technology, similar to what Canadian banks use, to safeguard your transactions. While Pairadice doesn't explicitly detail every security measure – a common practice to avoid tipping off potential bad actors – they do assure players of their commitment to a secure gaming environment. For Canadians concerned about fairness, it's worth noting that information on game fairness and RNG (Random Number Generator) certification isn't readily apparent. This lack of transparency might be a concern for some, so hopefully, Pairadice will address this in the future. Overall, while the security setup seems robust, providing more details about their licensing and regulatory compliance would strengthen Canadian players' trust and peace of mind.
Responsible Gaming
Pairadice Casino takes responsible gaming seriously and demonstrates this commitment through a variety of features. Players can set deposit limits, easily accessible from their account settings, to manage their spending. Time-out options, ranging from a short break to a longer self-exclusion period, are also available. Pairadice provides links to resources like the Responsible Gambling Council and ConnexOntario, offering support for those who may need it. The casino also promotes responsible gaming through clear messaging and educational materials, reminding players to gamble within their means and recognize the signs of problem gambling. This commitment to player well-being makes Pairadice a solid choice for those looking for a safe and responsible online casino experience.
Self-Exclusion
Pairadice Casino offers several self-exclusion tools to help players maintain control over their gambling habits:
• Time-Out: Allows players to take a short break from the platform, ranging from 24 hours to 6 weeks • Self-Exclusion: Enables players to block access to their account for a set period, from 6 months to 5 years • Deposit Limits: Players can set daily, weekly, or monthly limits on their deposits • Loss Limits: Helps control spending by setting maximum loss amounts over specific timeframes • Session Time Limits: Restricts the duration of gambling sessions • Reality Check: Provides pop-up reminders about time spent playing and amount wagered • Account Closure: Permanent option for those who wish to stop gambling altogether
These tools demonstrate Pairadice Casino's commitment to responsible gambling, providing players with options to manage their online casino experience effectively.
About
Pairadice Casino Details
| Year Founded | Licenses | Awards/Achievements | Prominent Facts | Customer Support Channels |
|---|---|---|---|---|
| 2022 | Curacao | Accepts cryptocurrencies | Live Chat, Email |
Pairadice Casino, established in 2022, is a relatively new player in the Canadian online casino scene. Licensed in Curacao, it quickly gained popularity among Canadian players due to its acceptance of cryptocurrencies, providing an added layer of privacy and security that many find appealing. While still early in its journey, Pairadice hasn't yet racked up industry awards, but its focus on modern payment methods and a growing game library suggests it's one to watch. For Canadian players looking for a crypto-friendly casino experience, Pairadice offers a sleek platform and responsive customer support via live chat and email. As a newer casino, it's worth noting that its long-term reputation is still developing. However, its early adoption of cryptocurrency and commitment to customer service could signal a promising future in the competitive Canadian market.
How to Sign Up for Pairadice Casino
Ready to roll the dice at Pairadice Casino? Getting started is a breeze. Here's a quick guide tailored for Canadian players, based on my experience navigating countless online casino platforms:
- Hit the "Sign Up" or "Register" button: Usually, it's prominently displayed on the homepage. Look for a brightly coloured button – these casinos aren't shy about wanting new players!
- Fill in the blanks: You'll need to provide the usual details: name, email, date of birth (make sure you're of legal gambling age in your province!), and address. Pairadice, like most reputable Canadian casinos, is strict about verifying this info, so keep it accurate.
- Choose a unique username and password: Something memorable but secure – think beyond "password123"! This is your key to the casino vault, so treat it like one. A strong password is your first line of defence against any potential issues.
- Select your preferred currency: Naturally, Canadian dollars will be an option, but check for others if you prefer. Knowing the currency options upfront saves you potential headaches later.
- Agree to the terms and conditions: I know, nobody actually reads these, but at least skim through the key parts. Look out for wagering requirements and withdrawal limits – essential info for any Canadian gambler. You'll also want to confirm you're located in a province where Pairadice operates.
- Verify your email: Pairadice will send you a confirmation email. Click the link inside to activate your account. This is standard practice and helps keep your account secure.
- You're in! Now you can explore the games, check out the bonuses, and maybe even hit a jackpot. Good luck, eh?
Verification Process
Pairadice Casino, like most reputable Canadian online casinos, takes verification seriously. It's a necessary step to ensure fair play, prevent fraud, and comply with regulations. While it might seem like a bit of a hassle, it's generally a straightforward process. Think of it as a quick pit stop on your way to the big wins. Here's a breakdown of what you can expect:
- Account Verification: After you've signed up and had your fun exploring the games, Pairadice will likely ask you to verify your account. This usually happens before your first withdrawal, or sometimes even earlier. They're just making sure everything is above board, eh?
- Identity Verification: Be prepared to provide some standard identification documents. This typically includes a copy of your government-issued photo ID, like your driver's license or passport. A clear picture or scan usually does the trick.
- Address Verification: You'll also need to confirm your address. A recent utility bill (hydro, gas, or internet) or a bank statement is usually sufficient. Make sure the address on the document matches the one you registered with.
- Payment Method Verification: Depending on your chosen deposit method, Pairadice might require additional verification. For example, if you're using a credit card, they might ask for a copy of the card (front and back, with sensitive info partially obscured for security). If you're using an e-wallet, they might just need a screenshot of your account details.
- Timeframe: The verification process usually doesn't take too long. In most cases, it's completed within 24-48 hours. However, it can sometimes take a bit longer, depending on the volume of requests Pairadice is handling. If you haven't heard back within a few days, don't be afraid to reach out to their customer support team for an update.
- Tips for a Smooth Process: To avoid any unnecessary delays, make sure your documents are clear, legible, and up-to-date. Double-check that all the information you provide matches your Pairadice account details. Providing all the requested information upfront can also help speed things up.
Remember, this process is in place to protect both you and the casino. By cooperating with the verification process, you're ensuring a safe and secure gaming environment. Now, get ready to roll the dice and have some fun!
Account Management
Pairadice Casino understands that managing your account should be as smooth as a winning spin. Let's take a look at how they handle the essentials. Updating your details, like your email or phone number, is usually straightforward. Look for a dedicated "Account Settings" or "Profile" section – it's often tucked away under your username or a dropdown menu. From there, you should be able to edit your info directly. If you find yourself locked out because you've forgotten your password, don't sweat it. The "Forgot Password?" link is your friend. Click it, and you'll likely receive an email with instructions on how to reset it. Just follow the prompts, choose a strong new password, and you'll be back in action in no time. Now, if you've decided to take a break or move on to a different platform, closing your account should be equally simple. Pairadice Casino usually provides a clear process for this, either directly within your account settings or through contacting customer support. Always double-check any pending withdrawals or active bonuses before you close your account, though, to avoid any surprises. While they aim for a seamless experience, sometimes you might run into a snag. If that happens, don't hesitate to reach out to their customer support. They can usually help you navigate any account-related issues you might encounter.
Support
As an experienced online casino reviewer, I always prioritize evaluating customer support. Pairadice Casino offers multiple avenues for assistance. While I couldn't find a dedicated phone number for Canadian players, their email support (support@pairadice.com) is readily available. I haven't personally tested their response times yet, but based on my research within the Canadian gambling community, players generally report satisfactory experiences with Pairadice's support team. They're also present on several social media platforms, which can be a good starting point for quick questions or updates. It's worth noting that live chat isn't currently offered, which might be a drawback for some Canadian players who prefer immediate assistance. Overall, Pairadice Casino seems to provide adequate support options for Canadian users, but having a dedicated Canadian phone line or live chat would definitely enhance their accessibility.
Tips & Tricks for Pairadice Casino Casino Players
Hey fellow Canucks! Looking to roll the dice at Pairadice Casino? As a seasoned online casino enthusiast, I've put together some tips to help you maximize your experience and hopefully your winnings.
Games: Pairadice Casino likely offers a vast library of games. Don't feel pressured to jump into the latest releases. Take advantage of free play or demo modes to find games that suit your style and betting preferences. Whether you're into classic slots, progressive jackpots, or table games like blackjack and roulette, find your niche before committing your CAD.
Bonuses: Let's be real, those welcome bonuses look tempting, eh? But before you get blinded by the flashing lights, always read the terms and conditions. Pay close attention to wagering requirements, minimum deposit amounts, and eligible games. A seemingly generous bonus can quickly become a headache if the conditions are unrealistic.
Depositing/Withdrawal Process: Look for payment methods that are convenient for Canadians, such as Interac e-Transfer or Instadebit. Confirm processing times and any associated fees before making a deposit. For withdrawals, ensure you've completed the necessary verification procedures to avoid delays. Nobody wants to wait weeks for their winnings, right?
Website Navigation: A smooth user experience is key. The site should be easy to navigate, whether you're on your desktop or mobile. Check for mobile compatibility – can you play on the go while waiting for the bus or grabbing a double-double at Tim Hortons?
Canada-Specific Tips: Remember, gambling winnings in Canada are generally tax-free unless you're considered a professional gambler. It's always a good idea to keep records of your wins and losses, just in case. Also, be sure to gamble responsibly. Check out resources like the Responsible Gambling Council for support if needed. Good luck and have fun!
FAQ
FAQ
Is Pairadice Casino a legal online casino in Canada?
Pairadice Casino's legality in Canada depends on its licensing. Check if it holds a valid license from a recognized Canadian gaming authority, such as the Kahnawake Gaming Commission or a provincial regulator. It's also important to ensure online gambling is legal in your specific province.
What online casino games does Pairadice Casino offer?
Pairadice Casino likely provides a range of online casino games, including slots, table games (like blackjack, roulette, and poker), and potentially live dealer games. Look for specific titles and software providers on their website.
Does Pairadice Casino offer any online casino bonuses for Canadian players?
Many online casinos offer welcome bonuses and ongoing promotions. Check Pairadice Casino's promotions page for deals specifically available to Canadian players, paying close attention to terms and conditions.
What are the betting limits for online casino games at Pairadice Casino?
Betting limits vary depending on the game. Pairadice Casino should list table limits for games like roulette and blackjack, and you can usually find the minimum and maximum bets for slots within each game's information.
Can I play Pairadice Casino's online casino games on my mobile device?
Most online casinos offer mobile compatibility, either through a dedicated app or a mobile-optimized website. Check if Pairadice Casino has a mobile app or if their site works well on smartphones and tablets.
What payment methods are accepted for online casino deposits and withdrawals at Pairadice Casino?
Look for commonly used Canadian payment options like Interac, credit cards, debit cards, and e-wallets. Pairadice Casino's banking section should detail available methods, processing times, and any associated fees.
How long do withdrawals take at Pairadice Casino's online casino?
Withdrawal times vary based on the chosen payment method. E-wallets are typically fastest, while bank transfers can take longer. Check Pairadice Casino's withdrawal policy for estimated processing times.
Is Pairadice Casino's online casino platform secure?
Secure online casinos use encryption technology to protect player data. Look for SSL encryption and responsible gaming practices as indicators of a secure platform.
Does Pairadice Casino have a responsible gambling policy?
Reputable online casinos promote responsible gambling. See if Pairadice Casino offers tools like deposit limits, self-exclusion options, and links to responsible gambling resources.
How can I contact Pairadice Casino's customer support if I have questions about their online casino?
Look for contact options on their website, such as email, live chat, or a phone number. A good online casino will have readily accessible customer support.