DuxCasino Review - FAQ

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DuxCasino
BonusUp to € 1000 + 255 Spins
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DuxCasino
Up to € 1000 + 255 Spins
Deposit methodsSkrillMasterCardVisaTrustlyNeteller
Deposit methods
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Trusted by
Malta Gaming Authority

FAQ

How can I register an account at DuxCasino?

Creating an account at DuxCasino is a very simple process that won't take more than a couple of minutes. All the player has to do is click on the Sign-Up button that is located at the top right corner of the screen. After that, the player has to fill out all the required information that the online casino needs. Next up is to verify the account, which can be done by clicking on the confirmation link that is located in the received e-mail. Once all of this has been done, the player's account will be fully active.

Can the e-mail address that I used for registration be changed?

DuxCasino doesn’t allow the players to change their e-mail address after registering

Can I register multiple accounts at DuxCasino?

DuxCasino allows its players to open only one account during their lifetime, even if their old account is closed down.

Is it possible to exchange currencies in my DuxCasino account?

The funds that are already available in the player's account balance cannot be converted into another currency.

How can I switch between currencies in my account?

There are two ways of changing the currency in the player's account. Firstly, the player can either change the currency from the dropdown list by going to the top right of the site. Secondly, the player can click on "Select" from their profile page on the one they wish to have active.

What is the welcome bonus at DuxCasino?

The welcome bonus at DuxCasino rewards newly registered players with up to $500 plus 150 Free Spins for Sweet Bonanza. This is total amount is being split onto the player's first three deposits, which are structured as a 100% match deposit bonus of up to $150 plus 150 free spins for the first deposit, 75% match deposit bonus of up to $150 for the second deposit, and 100% match deposit bonus of up to $200 for the third deposit bonus.

Is DuxCasino a licensed and regulated operator?

The players that are looking for a safe gambling experience can rest assured, as the DuxCasino is a trusted and reputable online casino. This online casino holds a valid license and is being regulated by the Malta Gaming Authority, which is one of the most respected regulators in the industry. The Malta Gaming Authority makes sure that DuxCasino follows the latest industry standards and keeps its players safe.

What casino games can I play at DuxCasino?

DuxCasino has a packed game library that is filled with over 5,000 casino games. There the players can choose from a wide variety of casino games, which are mostly supplied by some of the best game providers in the industry. As for the games themselves, the registered players can enjoy games such as classic slots, video slots, jackpots, Megaways, blackjack, roulette, baccarat, bingo, keno, lotto, poker games, as well as live casino games.

Is DuxCasino being restricted in certain countries?

Although DuxCasino operates on a global scale, there are some countries that are restricted from accessing the site. The players from the following countries cannot make deposits or enjoy the featured casino games with real money: Anguilla, Australia, Belgium, Czech Republic, Lithuania, Estonia, Côte d'Ivoire, Israel, France, and its overseas territories, Greece, Italy, Slovakia, Slovenia, Sierra Leone, Spain, Turkey, United Kingdom, United States of America, Azerbaijan, Armenia, Belarus, Kazakhstan, Kyrgyzstan, Moldavia, Russia, Tajikistan, Uzbekistan, Syrian Arab Republic, Ukraine, Iran, Mauritius, Afghanistan, Guatemala, Angola, Mauritius, Albania, Iraq, Jamaica, Uganda, Pakistan, Panama, Zimbabwe, Yemen, Central African Republic, Eritrea, Sudan, Liberia, Cayman Islands, Somalia, Republic of the Congo, the Democratic Republic of the Congo, North Korea, Haiti, Ethiopia, Myanmar, South Sudan, Libya, Nicaragua, Mali, Barbados, Burkina Faso, and Rwanda.

What live casino games are available at DuxCasino?

At DuxCasino the players can enjoy some of the most popular live casino games on the market. Since live casino games have become a massive trend in recent years, DuxCasino made sure to include a vast variety of live dealer games in its game library. There are a few hundred at disposal for the players to choose from, which are structured into categories such as live roulette, live baccarat, live blackjack, game shows, and other live games.

Some of the most popular live casino games that feature at DuxCasino are Speed Baccarat, No Commission Baccarat, American Roulette, Immersive Roulette, Speed Auto Roulette, First Person Blackjack, Speed Blackjack, Crazy Time, Deal or No Deal, Mega Wheel, and Monopoly

What currencies are acceptable at DuxCasino?

DuxCasino has a wide variety of withdrawal methods that registered players can choose from when withdrawing their winnings. This online casino also offers fast withdrawals, as the majority of the featured methods are conducting instant transactions.

As for the accepted currencies, this online casino offers the same currencies for withdrawals as deposits. The players can withdraw their winnings in the following currencies:

  • Euro
  • US dollar
  • Canadian dollar
  • Norwegian krone
  • Russian Ruble
  • Polish zloty
  • New Zealand dollar
  • Japanese yen
  • Kazakhstani Tenge

What type of security does DuxCasino use?

As DuxCasino is a licensed and regulated online casino, it certainly takes security measures pretty seriously. Keeping the players secure while they go one and test their luck on the featured games is extremely important. To keep the players safe, DuxCasino uses the latest 128-bit SSL encryption technology, which is an AI system that encrypts all the data that the players and the casino exchange, keeping it away from unwanted third parties.

Additionally, the players at DuxCasino are allowed the use aliases instead of their real names. In doing so, the players are provided with a certain level of online anonymity which boosts their overall online security.

What languages are supported at DuxCasino?

DuxCasino is a trusted online casino that operates worldwide. The players from countries that have legalized online gambling are more than welcome to access the online casino's site and register an account. DuxCasino's website supports multiple languages to make sure to accommodate the needs of the players from all around the globe.

The accepted languages at DuxCasino are the following:

  • English
  • German
  • French
  • Finnish
  • Polish
  • Norwegian

How can I deposit funds into my DuxCasino account?

In order for the players to claim the featured bonuses and promotions that are available at DuxCasino, or play the casino games for real money, they must first deposit certain funds into their account. To deposit the funds, they must first register an account, which is a very simple process and won't take more than a couple of minutes.

The players can deposit funds to their accounts by clicking on the deposit button at the top of the page. Next up is to choose one of the available deposit methods and enter the desired amount that they want to transfer, which is higher than the minimum. All deposits at DuxCasino are instant and none of the payment methods are charging fees.

What game providers are supplying DuxCasino?

The most entertaining games with the highest quality go hand to hand with reputable game providers. The more reputable a game provider is, the greater the chances of the game being more pleasurable. Another important fact about reputable game providers is that they only collaborate with licensed and regulated online casinos.

DuxCasino is being supplied by some of the best game providers in the industry such as Play’n GO, NetEnt, Pragmatic Play, Playson, Red Tiger Gaming, Yggdrasil, Relax Gaming, iSoftBet, BGaming, ELK, Evolution Gaming, Amatic, and Betsoft.

How can I reach out to DuxCasino's customer support team?

Customer support is another very important feature of every reputable online casino as it is the key to keeping the existing players loyal and attracting new players to the platform. DuxCasino is fully aware of this fact which is why it made sure that its customer support team is highly professional and knowledgeable.

The players can contact DuxCasino's customer support team via Live Chat or by filling out an online contact form. Once the players fill out the form, customer support will respond as quickly as possible and provide an adequate solution to the player’s issue.

Can underage players open an account and play at DuxCasino?

DuxCasino is certain about providing the players with a legal, safe, and responsible gaming experience. That is why it makes sure that no underage player registers an account and plays the featured casino games.

The online casino requires the players to send pictures of their personal ID and a picture of a utility bill that shows their name. These pictures are required when verifying an account to make sure that the player registering an account is above 18 years of age.

Does DuxCasino charge fees on the deposits and withdrawals?

In order to claim the featured bonuses and promotions and play the available casino games, the players will have to deposit some funds into their accounts. After that, if they manage to win a certain sum, they will want to withdraw their winnings.

DuxCasino has several payment methods through which the players can deposit and withdraw funds, but the most important part of these transactions is the fees, which aren't being charged by the online casino. All deposits are instant at DuxCasino, whereas the withdrawals come with a certain processing time that depends on the chosen payment method.

Are there any free spins available at DuxCasino?

DuxCasino has included 150 free spins into the welcome bonus offer, and the players can also claim 30, 50, or 100 free spins from the Tuesday Free Spins offer.

Total score9.1
Pros
+ VIP treatment
+ Generous Bonuses
+ Instant Payment Methods

Quick casino facts

WebsiteWebsite:  DuxCasino
Year foundedYear founded: 2020
BonusesBonuses (8)
Deposit BonusFree Spins BonusHigh-roller BonusMatch BonusReload BonusSign-up BonusWeekly BonusWelcome Bonus
CountriesCountries (10)
Austria
Canada
Cyprus
Denmark
Finland
Germany
New Zealand
Norway
Poland
Switzerland
CurrenciesCurrencies (9)
Canadian dollars
Euros
Japanese yen
Kazakhstani tenges
New Zealand dollars
Norwegian kroner
Polish zlotys
Russian rubles
US dollars
Deposit methodsDeposit methods (16)
GamesGames (10)
LanguagesLanguages (5)
English
Finnish
French
German
Norwegian
LicensesLicenses (1)
SoftwareSoftware (31)
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BTG
Betsoft
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Evolution Gaming
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Iron Dog Studios
Microgaming
NetEnt
NextGen Gaming
Nolimit City
Play'n GO
Playtech
Pocket Games Soft (PG Soft)
Pragmatic Play
Push Gaming
Quickspin
Red Tiger Gaming
Relax Gaming
SG Gaming
Scientific Games
Thunderkick
Wazdan
Yggdrasil Gaming
iSoftBet
Support typesSupport types (2)
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