Uptown Aces Casino Review - FAQ

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Uptown Aces
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FAQ

You can find the most frequently asked questions about Uptown Aces Casino here.

Are my transactions safe?

Uptown Aces utilizes 128-bit SSL Digital Encryption to make sure that all your transactions are conducted safely. This technology is the best, and if it helps, it is used by some of the major Financial Institutions.

How to deposit Uptown Aces?

If you want to make a deposit to your account and enjoy some of the many games the casino has to offer, you will be happy to learn that this is a simple procedure. All you have to do is to head to the cashier and choose the payment method that suits you the best. Enter the amount you wish to deposit and confirm the deposit.

The funds should be in your account almost immediately. Don’t forget that if this is your first deposit you are entitled to a very generous welcome bonus from the casino that will drastically enhance your balance.

What deposit methods are available at Uptown Aces?

There are not many payment methods available at Uptown Aces, but the good news is that they use some of the most popular and convenient ones so we are sure you will be happy with the choice. You can use one of the following payment methods to deposit at the casino, Neteller, EcoCard, Moneybookers, Credit Card, and Quick cash.

Is it safe to use my credit card to deposit at Uptown Aces Casino?

It is safe to deposit at Uptown Aces Casino no matter which method you are using. If you want to make a deposit using your credit card you should go for it. The casino utilizes a 128-bit SSL Digital Encryption, which is a technology that some of the major financial institutions use. We assure you that all your credit card transactions will be completely secure.

What is the minimum deposit limit?

The minimum deposit limit mainly depends on the deposit method you want to use, but in most cases, it is around $25.

How to make a withdrawal?

Making a withdrawal is another exciting part that you can experience at Uptown Aces Casino, and for that reason, the procedure is simplified. All you have to do to make a withdrawal is to head to the cashier and follow the simple instructions. Keep in mind that you have to use the same withdrawal method as the one that you used for making a deposit.

Can I make a withdrawal of my bonus funds?

You can make a withdrawal of your bonus only once that you have met the wagering requirements. Each bonus has different wagering requirements so you should learn the terms and conditions of each bonus even before you claim it.

How to download the casino software?

We want to point out that you no longer have to download the software of the casino to enjoy all the benefits it has to offer. But, if you want to, you can. To begin the download, you have to click on the ‘download now’ button which you can find at the top right of the page. You can either save the file to your computer or you can open the file and follow the instructions.

How long does the download take?

The software download process is quite fast. It will usually take between 1 and 5 minutes to download it. Keep in mind that this is a one-time thing, you have to complete the process only once and after that, you can access the casino whenever you want.

What is the Uptown Aces Casino file called?

The Uptown Aces Casino file is called UptownAces-Setup.exe.

I have download the file but I can\`t find it on my desktop. What should I do?

If you have downloaded the file but you can`t seem to find it, then you should follow these simple instructions:

  • Click on the ‘Start’ menu at the bottom left of your screen.
  • Click on the ‘Search’ option and select to search for ‘files and folders’.
  • In the ‘Search Now’ field type ‘UptownAces’.
  • When you find the file, click on it and install the casino by double-clicking on the file name.

And, in case you can`t find the file, then probably the file didn’t download properly so you will have to download the software again.

How to register for an account at Uptown Aces?

Creating a new account at Uptown Aces is very simple. You have to head to their website and click on the ‘Join Now’ button. Enter all the necessary details and confirm the registration. Once your request is reviewed and approved you will receive a confirmation email, click on the link and you are good to go. Make a deposit, take advantage of the colossal welcome bonus the casino has to offer, and enjoy one of the many games you can find here.

How to log into my account?

When you create your account at Uptown Aces you will be asked to choose a username and password during the signup procedure. When you head to the casino`s website enter those details and login to your account.

What happens if I lose internet connection while playing for real money?

It is possible to lose connection while you are playing at the casino, but there is nothing to worry about. When you reconnect again, you will continue from where you left.

Are the games fair?

Uptown Aces utilizes a Random Number Generator which helps the game to create random outcomes. There is nothing or no one that can influence the outcome of the game. And when it comes to card games like Blackjack and Baccarat, the cards are shuffled before each hand.

Can I play at the casino from my Mac computer?

If you have a Mac computer you can play at Uptown Casino. Head to the casino`s website and login to your account, and if you don't have one, create a new account and enjoy all the benefits the casino has to offer.

What happens if I forget my login details?

It is possible that you can forget your password but there is nothing to worry about. You can contact Customer Support via Live Chat, email, or telephone and they will help you recover your login details. You will be asked to provide some personal details to prove that that is your real account.

How to claim certain promotions?

Besides the very generous welcome bonus, Uptown Aces offers regular promotions for their loyal players. When you see a promotion that you like, you can easily claim it. Head to the cashier and click on the Redeem Coupon screen and enter the coupon code. Click n the Redeem button and make a deposit. Once you have made a deposit, both the bonus and your cash funds will be credited to your account.

Can I claim more than one bonus?

You can claim only one bonus at the time. Each bonus comes with wagering requirements that you will have to meet to be able to make a withdrawal later on.

Is it possible to remove a bonus from my account?

Most of the bonuses that are available at Uptown aces require a deposit. So, if you have made a deposit and claimed a bonus it is impossible to remove it from your account. You will have to meet the wagering requirements for that bonus if you want to withdraw your winnings. But, if you haven`t made a deposit then it is possible to cancel the promotion by clicking on 'Cancel Coupon' at the 'Coupon Details' section.

What are the Comp points?

Uptown Aces rewards its players in every way possible. They even award you even for playing at their casino. Namely, you will receive comp points every time you place a real money wager. When you accumulate enough points you can convert those points into real cash to use later on to play your favorite games at the casino.

How to contact the support?

You can contact Customer Support in a couple of different ways. The most convenient way is to use the Live Chat feature. You can also send them an email or call them.

How to deposit Uptown Aces?

Making a deposit is very simple because the casino wants you to concentrate on the fun part, and that is playing the games. You will have to head to the cashier and choose one of the many deposit methods the casino has to offer. You can find more details on the cashier page for more details on the minimum and maximum deposits.

What withdrawal methods are available?

The number of withdrawal methods at the casino is very limited and you can use one of the following Neteller, EcoCard, Moneybookers, Credit Card, and Quick cash.

Total score8.3
Pros
+ Great mobile casino
+ Unique daily bonuses
+ Fair winning odds

Quick casino facts

Year foundedYear founded: 2012
Affiliate programAffiliate program (1)
Deckmedia Affiliate
BonusesBonuses (5)
CountriesCountries (1)
CurrenciesCurrencies (1)
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GamesGames (7)
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English
LicensesLicenses (2)
SoftwareSoftware (1)
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